About Me

Mario Silva IT

I am an IT Support & Infrastructure Administrator with extensive experience in technical support, system administration, and IT infrastructure management. I work with corporate environments to ensure secure, efficient, and reliable IT solutions for users and systems. Currently expanding my expertise in cybersecurity and Blue Team practices.

Education

MBA in IT Governance
Brazil
Technologist in Systems Analysis and Development
Brazil
Technical Course in Computer Science
Brazil

Experience

IT Analyst – Fiancial institution
Oct 2021 – Present | Brazil
  • Administration of Oracle, SQL Server, and MySQL databases.
  • Management of Linux (RHEL) and application servers (JBoss, Apache/PHP, OpenShift).
  • User support, incident resolution, and process automation.
  • Participation in internal cybersecurity trainings and Blue Team activities.
IT Support & Infrastructure Administrator – Public sector organization
May 2019 - Oct 2021 | Brazil
  • Deployed GLPI software in production for IT asset and incident management.
  • Administered Active Directory, Hyper-V, and physical servers.
  • Configured network devices including switches, routers, and Wi-Fi access points.
  • Provided technical support for desktops, Windows servers, and print servers.
  • Served as IT Manager for 2 months, overseeing operations and support coordination.

Skills

Technologies & Tools

Linux (RHEL, Mint) Windows Server 2008/2012/2016 Active Directory Hyper-V VirtualBox OpenShift Ansible WordPress PHP, JS, HTML, CSS, Bootstrap SQL Server, MySQL, PostgreSQL GLPI, ServiceNow, Cherwell Switches & Routers Virtualization Blue Team, Falcon CrowdStrike, Arbor Edge, pfSense Technical Support & Desktop/Laptop Fix Home & Enterprise Networks

Contact

If you are a recruiter or potential client, feel free to reach me at: